PERSPECTIVE

Perspectives on managing complex wealth.

Perspectives from inside the operation. Notes, thinking, and analysis on working with Family Offices and Private Banks — from the individuals closest to the work, for the individuals who depend on it.

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Single Family Offices

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Selecting the Best Technology for Your Family Office

Gives family office executives, accountants, investment advisors, and IT professionals a framework of technology due diligence questions for evaluating fintech platforms.

Dennis Mangalindan

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Vice President, Business Development

A List of Technology Questions to Help You Make the Right Fintech Decision for Your Family Office

When it comes to family office technology, there is no shortage of options across the space. From integrated accounting software to portfolio management tools and investment reporting applications, there are plenty of suitable choices.

But how do you know which technology is right for your family office?

As time-consuming as it can be, the due diligence process is an important step to ensure you make the best possible technology decision. Before you make a decision, you should be able to answer questions such as:

  • Can the technology be used by multiple teams or will you need more than one platform?
  • Does your fintech vendor have enough experience working with complex wealthy families?
  • Can your vendor handle your implementation project?
  • Does your vendor provide sufficient application support and data security?

By asking a variety of questions – from the company’s background and organizational stability to the product’s functionality and reporting capabilities – you should be able to create a holistic view of how the technology solution can help your family office address its biggest pain points.

And we get it — that can be a lot to take on.

It’s no easy task to uproot your current process in search of a new technology solution. But with the right due diligence process in place – and with a little help from a ready-to-use list of technology questions – you can set your firm on a path to find the right fintech platform for your family office or financial institution.

Our compilation of role-based due diligence guides highlight key considerations that can help you choose the right fintech solution for your family office or financial institution.

Whether you’re an executive, accountant, investment advisor or IT professional, our goal is to provide you with the tools you need to make an informed technology decision for your firm.

50 Questions for Executives

Your role as an executive gives you a unique vantage point when selecting a technology platform. After all, you’re responsible for finding a technology solution that is a good fit for all players involved – tax advisors, investment operations, the accounting staff and family members alike. It’s your job to dig into the fintech vendor and become an expert in their background, the broad set of capabilities within their offering and their experience implementing technology across projects similar to yours.

50 Questions for Accountants

Given the nature of your role, you need to know the ins and outs of the system – from how it processes basic transactions to how it handles the most complex accounting scenarios. The questions in this guide focus on the features and functionality of the system, including general ledger capabilities, accounts payable tools, investment data processing and partnership accounting features.

25 Questions for Investment Advisors

As an investment advisor, you are responsible for managing and growing the family’s wealth. Finding a technology solution that allows you to plan, track and report on the family’s investments – regardless of the type of investment, where it’s held or who manages it – is your number one priority. At the end of the day, you need to know how well the technology solution can handle your unique mix of investments.

Our collection of questions regarding portfolio management, third-party data collection, performance and client reporting offers you a baseline to build out a broader set of questions that can help you find a technology solution that meets your specific requirements.

25 Questions for IT Professionals

You may not be a user of the technology, but it’s your job to verify the strength and durability of the platform. In an age where cyber security is a top concern, understanding the technology vendor’s security protocols, software development practices and hosting options will help you determine the reliability and sophistication of the system – and whether or not it is worthy of your organization’s trust.

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Single Family Offices

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7 Key Elements to a Successful Family Office Technology Implementation

Introduces seven critical planning elements for successful family office technology implementation, including leadership, timeline, budget, tools, people, tasks, and decisions.

Kyle Jones

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Director, Implementation Consulting

How to Prepare Your Family Office for a Technology Implementation Project

If you’ve ever participated in a technology selection for a family office, you likely know that the process requires a great deal of attention and effort. After all, the decision made by you and your team will have effects across the board – on your in-house accounting and tax professionals, on your investment and reporting teams and even on the family members themselves.

So what can you do to help your team successfully implement your chosen technology solution and, in turn, create efficiencies for the entire team?

To be honest, that’s a loaded question. A lot goes into planning and executing a technology implementation.

Fundamentally, you will need (1) a strong project leader, (2) a practical timeline and (3) a defined budget. From there, you need to pick (4) the right tools and (5) the right people, make sure you’ve (6) assigned project tasks to the appropriate team members and (7) prepared for major decisions that will chart the course of your implementation project.

Of course it’s more complex than that, but by addressing these seven key decisions upfront, you can help ease the transition to a new technology solution for your family office.

To help illustrate these decisions, we created a simple infographic comparing technology implementations to scaling a mountain.

While we acknowledge that it may be an interesting comparison, the infographic helps define the challenges that lay ahead as you begin investigating new technology.

Download the complete white paper to understand these decisions and the underlying components that can affect how you make them.