Outsourced Family Office Services

The family office that runs. So you don't have to.

The right family office operation is invisible to the people it serves. The principal doesn't think about the close. The advisor isn't chasing data before the quarterly review. The CFO isn't managing a back-office that can't keep pace. The reporting is ready. The payments cleared. The books held. Archway has run the family office function since 2002 — financial reporting, investment reporting, and cash and expense management — on one general ledger, by one team, under one engagement.

Book a Demo

See how it works

Dashboard showing payment queue, December close status with progress bar, and reporting schedule with statuses.

The problem we're solving

The complexity doesn't announce itself. It accumulates.

A new entity was added to the structure. A property acquisition that needs its own financials. A capital event that changes the reporting picture. A principal who needs answers before the quarter closes. An advisor who needs consolidated data before the client review. A CFO managing a back-office that was built for half the complexity it's now carrying.

None of it is insurmountable in isolation. The problem is that the books, the payments, the investment reporting and the financial statements all have to hold together, across every entity, every account, every asset class, and they all have to be defensible. To the auditor. To the principal. To the next generation inheriting the structure.

Person walking in a modern building with large glass windows and geometric wire installation.

Most families reach this point one of three ways. The principal who never wanted to run an office and now effectively is. The advisor whose clients need more operational support than the advisory relationship was built to provide. The CFO whose in-house operation is technically functional but stretched thin.

Archway has run outsourced family office services since 2002. One general ledger, one accounting team, one engagement — financial reporting, investment reporting and cash and expense management, handled end to end.

How it works

One general ledger. Three core services. One team running them.

Financial reporting, investment reporting and cash and expense management — all running on the same general ledger that holds the family's book of record. The dedicated team closing the books is the same team processing the payments and producing the reports. There is no handoff between operations because there is no second system.

01・Cash and Expense Management

Every payment handled. Every transaction posted. Nothing falling through.

Invoice intake, approval routing, payment creation and reconciliation. Household staff payroll, property management payments, vendor relationships, principal expenses. Every payment posts to the general ledger as a journal entry the moment it clears. The audit trail is complete. The principal doesn't manage the process. The CFO doesn't chase it down.

02・Consolidated Investment Reporting

Every position reconciled. Every account consolidated. Every report drawn from the same source.

Public and private markets. Liquid and illiquid assets. Every account from every institution reconciled at the position level and posted to the general ledger. Portfolio reconciliation happens at the source. Not imported from a separate system, not reconciled after the fact. Performance reporting, look-through entity reporting, and asset allocation analysis are the output of that accounting work, not a layer built on top of it.

03・Financial Reporting

Complete and on time month, quarter or year end financial statements.

Every entity in the family's structure — trusts, LLCs, family partnerships, operating businesses, real estate holdings — on one general ledger. Journal entries, period close, financial statements and audit trail maintained by Archway's accounting team. The CFO has a back-office that keeps pace. The principal has a book of record they can hand to the board or an auditor without preparation. The advisor has financials ready before the client review.

Table of cash and expense transactions listing payee, category, amount, entity, and status.

Three ways to run the office

Outsourced is the default. Technology and Hybrid are available for families with existing in-house capacity.

Every family runs on the same platform, the same general ledger, the same book of record — regardless of how they choose to deploy. The Outsourced model is what most families on this service choose. Technology and Hybrid exist for families with existing in-house staff they want to retain, or who want to bring some of the operation in-house over time.

Outsourced

Archway runs the office. The family doesn't.

Archway's accountants and bookkeepers run the bookkeeping, payments, reporting and portal — end to end. The family or the family's advisor sees the deliverables. The work happens behind the scenes. One dedicated team, one engagement, one point of contact. Most families on this service choose this model.

Technology

Your team runs the office on the platform.

For families with existing in-house staff — a controller, a bookkeeper, an operations head — who want to keep the work in-house while running on Archway's platform. Your team manages bookkeeping, payments, reporting and the portal through the Archway Platform with full access to every capability. Archway provides implementation, training and ongoing support.

Hybrid

Your team runs part of the office. Archway runs the rest.

The split is wherever the family or the advisor wants it. Some operations in-house, others handled by Archway. Because both teams work on the same general ledger, there is no handoff, no version gap, no reconciliation step between what your team produces and what Archway produces.

Who runs the office

The service scales to the structure. The standard doesn't change.

Whether a single family office, a multi family office, or a private bank managing the relationship — the operational complexity is the same. What changes is how Archway fits into the engagement.

For the household that needs the function, without building the firm.

A principal household with complex holdings, multiple entities and no desire to staff and manage a back-office operation. Archway is the extension of your team and runs the books, the payments and the reporting end to end — financial reporting, investment reporting and cash and expense management — on one general ledger, by one dedicated team. The principal has a full family office function without the overhead of running one. The CFO, where one exists, has a back-office that keeps pace with the complexity they're managing.

Learn More

Two adults sitting at a table using a laptop while two children sit nearby on kitchen cabinets talking.

For the operating firm that needs consistent delivery across every family.

Growth shouldn't mean adding operational headcount for every family you bring on. Archway's outsourced family office service runs under your firm's engagement — operationally isolated per family, consistent in delivery across all of them. White-labeled to your brand. Archway invisible to your clients. The infrastructure scales with your book. The service standard holds regardless of how many families it's serving.

Learn More

Two people reviewing papers and working on a laptop at a wooden table with coffee cups.

For the advisor whose clients need more than the advisory relationship was built to provide.

Families with operational complexity — entity accounting, bill pay, consolidated reporting across custodians, private investments and illiquid assets — that sits outside the scope of wealth management. Archway runs the family office function alongside the advisory relationship, under your engagement. The family gets a full back-office operation. You stay the relationship of record. Archway stays behind the scenes.

And because the consolidated view spans every account, every custodian and every asset class the family holds, not just what sits on your platform, the advisor sees the full picture. That's not just better reporting. It's the foundation for a more strategic conversation with the client.

Learn More

Close-up of hands of two men in suits, one signing a document with a pen at a table.

Capital calls, distributions and fund expenses — run by the team closing the books.

Capital call processing, distribution management, expense allocation and vendor payments — administered by Archway's fund operations team on the same general ledger that closes the books. The team processing the cash movements is the team closing the quarter. Same ledger. Same discretion. Same audit trail.

Learn More

Man in white shirt and tie working late at a wooden desk with a laptop and desk lamp.

Clients stay for the team

"Outsourcing bill pay and a portion of our entity accounting to Archway has let us run a leaner internal team without giving up timeliness or control. Because the platform and services sit with the same firm, our staff isn't the coordinator between two vendors."

Single Family Office

Chief Investment Officer

FAQ's

The questions we hear most. Answered directly.

How do you handle private investments and alternatives without clean data feeds?

Private investments, illiquid assets, and alternatives without automated feeds can be supported through document-based or manual workflows, depending on available information and engagement scope. Statements, capital account notices, K-1s, and valuation reports can be posted to the general ledger by Archway's accounting team. Manual or document-based data does not automatically exclude an asset from reporting.

If Archway runs the books, what visibility do we retain?

Full visibility, at all times. The general ledger is yours, and the data is yours. Your team, whether an in-house CFO, advisor, or principal, can log into the platform and see the books in real time. Archway runs the operation. You retain complete oversight and control.

What does the family or advisor actually see?

The Archway Portal gives clients, families, and advisors access to financial statements, investment reports, capital account data, and documents under your firm's brand. Archway is not visible to the end family unless you want it to be. Tax preparers and external advisors can be granted access to specific data sets without seeing the full platform.

What does onboarding look like for a complex family structure?

Archway runs a structured onboarding process that may include setup, historical data migration, entity mapping, chart of accounts configuration, reporting consultation, and training before go-live. For complex structures with multiple entities, accounts, and private investments, Archway defines a realistic implementation plan during scoping and manages the process end to end.

How does pricing work?

Pricing is based on the scope of the engagement, including the service model, number of entities, and complexity and volume of the investment portfolio. Specific pricing is provided after an initial conversation and scoping process.

Is the bill pay service always included?

No. Bill pay, invoice intake, approval routing, payment processing, vendor management, and household payroll support can be included as part of a broader financial reporting engagement or scoped as a standalone service – see our Cash and Expense Management solution. Families with existing accounts payable infrastructure do not have to use our bill pay service, while families that need broader operational support can add it at any point.

What's the difference between financial reporting and investment reporting?

Investment reporting is the consolidated asset view: every position, account, and asset class included in the reporting scope, reconciled and reported from the general ledger. Financial reporting includes investment reporting and adds the full accounting function, including entity-level accounting, period close, budget-to-actual reporting, financial statements, and audit trails across the family's structure. If you need the books closed and the financials produced, that is financial reporting. If you need consolidated investment reporting without the full accounting function, see our Consolidated Investment Reporting solution.

Do we have to take the full service, or can we start with one piece?

The service is modular. Families and advisors can begin with investment reporting, reconciliation, cash and expense management, or a broader financial reporting engagement. The scope is defined around the work you need Archway to perform, the complexity of the family’s structure, and the operating model you want to maintain.

Start the conversation

Every family office is different. The conversation should be too.

A short call with someone who has run the books at the level your operation runs at. If Archway is the right fit, we'll show you how. If we aren't, we'll say so.

Tell us about your situation — the entities, the complexity, what's working and what isn't. We'll take it from there.

First Name

Please provide your name.

Work email